Terms and Conditions of Window Cleaning Services

These terms outline your rights and responsibilities when using our window cleaning services. They help ensure transparency and a reliable experience for all clients in Malaysia.

February 3, 2026

Acceptance of Terms

By booking or using services from Yorivonatrix, you agree to these terms and conditions. If you do not accept any part of these terms, please do not use our services.

Definitions

The following terms are used throughout these conditions:

"We" refers to Yorivonatrix (yorivonatrix.sbs), the provider of window cleaning services.

"You" refers to the client booking or receiving our window cleaning services.

"Services" include any window cleaning activities provided by our team to your property.

"Agreement" can include written, electronic, or confirmed bookings for services.

Use of Our Services

Services can only be used for your lawful residential or commercial properties in Malaysia. Unauthorised or deceptive use may result in service suspension.

Eligibility

Our services are available to individuals and businesses capable of entering binding agreements under Malaysian law. If under 18, parent or guardian consent is required.

Proof may be requested to confirm eligibility for service.

Your Responsibilities

Clients must provide accurate information and safe access for our team.

Ensure accessible entry and exit for cleaners at your premises.
Inform us in advance about any hazards or special requirements.
Pay attention to service details and communicate specific needs clearly.
Respect scheduled appointment times or provide timely notice for changes.

Prohibited Uses

To ensure fair usage, clients must not:

Use our services for unlawful, hazardous, or fraudulent purposes.
Disrupt or otherwise interfere with our personnel or equipment.
Provide misleading information or impersonate another individual.
Attempt to damage our property or technology systems.
Resell, transfer, or sublicense service to third parties without consent.

Intellectual Property Rights

All website content, materials, and branding remain the exclusive property of Yorivonatrix. Use is restricted to reference and non-commercial personal purposes unless permission is granted.

User Content and Feedback

Feedback or suggestions about our window cleaning services are welcomed, but may be used for improvement without attribution or compensation.

Your Content Rights

You retain copyright on any content provided but grant us a right to use customer feedback in testimonials or service marketing.

How We Handle Your Privacy

We collect and process only necessary personal data for service delivery or legal compliance. For details, please see our privacy policy statement.

Read Privacy Policy

Legal Notices and Disclaimers

Our services are provided in good faith. The following limitations and notices apply.

Important Notice

Results may vary. We make reasonable efforts for satisfactory cleaning but cannot guarantee a specific outcome.

Limitation of Liability

Yorivonatrix is not liable for indirect, incidental, or consequential damages arising from service provision. Liability is limited to direct loss caused by proven negligence.

Indemnification

Clients agree to indemnify and hold harmless Yorivonatrix and staff from claims relating to misuse or breaches of these terms.

Resolving Disputes

We encourage informal solutions but provide the following methods for resolving disputes.

Arbitration

Unresolved disputes may be referred to arbitration in Malaysia, with both parties agreeing to abide by the outcomes.

This process does not affect statutory rights available under Malaysian law.

Online Dispute Resolution

Clients can contact us directly to discuss complaints or use recognized mediation channels in Malaysia.

View Contact Page

Severability

If a provision is found unenforceable, other terms remain valid and applicable.

Complete Agreement

These terms represent the full understanding between customer and provider regarding window cleaning services.

Governing Law and Jurisdiction

These terms are governed by laws of Malaysia. Any disputes are subject to local jurisdiction.

Ending Services

Either party may end services with notice. Service may be refused for breach of terms or unsafe conditions.

Changes

We may amend terms at any time. Continued use of services after changes means acceptance.

Contact For Terms Queries

Questions about these terms? Please reach out anytime.

Email Address: content@yorivonatrix.sbs

Phone Number: +60 3-8917 6924

Mailing Address: Level 15, DPulze, Cyberjaya, Selangor 63000 Malaysia

Effective Date: February 3, 2026

Version: v2